Effective Date: 04/11/2024
At Gametime Charters, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and other relevant legislation in Western Australia.
Collection of Personal Information
We collect personal information to provide you with our services, improve your experience, and comply with legal obligations. The types of information we may collect include:
- Personal Details: Your name, email address, phone number, and other contact information
- Booking Information: Details related to your bookings, such as trip preferences, payment information, and special requests.
- Website Usage Data: Information collected through our website, such as your IP address, browser type, and pages visited, to help us improve our services and user experience.
We collect personal information in various ways, including when you:
- Book a charter through our
Booking Page - Contact us via our
Contact Form or by
email- Visit our website or engage with us on social media
Use of Personal Information
The personal information we collect is used to:
- Provide and manage your bookings.
- Respond to your enquiries and communicate with you about our services.
- Improve our website, services, and customer experience.
- Comply with any legal obligations and regulations.
We may also use your information to send you marketing communications if you have opted in.
You can unsubscribe from these communications at any time.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may disclose your personal information to third parties under the following circumstances:
- Service Providers: To third-party companies that assist us in delivering our services (e.g., booking platforms or payment processors).
These providers are obligated to keep your information secure and confidential.
- Legal Requirements: When required by law or in response to a valid legal process.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes using secure servers, encryption, and regular monitoring of our systems.
While we strive to safeguard your personal information, please note that no method of electronic transmission or storage is 100% secure. However, we are committed to maintaining high standards of data security to protect your privacy.
Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you. If you believe that any information we have is incorrect or incomplete, please contact us at
gabriel@gametimecharters.com.au, and we will promptly correct any inaccuracies.
Cookies and Website Analytics
Our website uses cookies and similar tracking technologies to improve user experience and analyse how visitors interact with our site. Cookies are small files stored on your device that allow us to recognise your browser and capture certain information.
You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use some features of our website.
We also use tools such as Google Analytics to collect data about website traffic and user behaviour. This data helps us to better understand our audience and improve our services.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the effective date indicated at the top of the policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email:
gabriel@gametimecharters.com.au
Phone:
0419 251 730